Privacy Policy Alexabet88 — Malaysia Player Personal Data Protection

Alexabet88 collects various types of information to enable us to deliver a comprehensive, secure service that meets all applicable legal requirements. Below are the categories of information we collect and how we obtain them:

Information You Provide Directly

• Registration information: Full name, email address, Malaysian phone number, date of birth, and the password you create when registering your alexabet88 account.
• Identity verification (KYC) information: A copy of your Malaysian identity card (MyKad) or valid passport, along with any other supporting documents requested for account verification and anti-money laundering (AML) compliance purposes.
• Financial information: Payment method details used — your Touch 'n Go eWallet account number, GrabPay, Boost, ShopeePay, DuitNow, or your FPX bank details (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank, and others). Full credit or debit card numbers are not stored on our servers.
• Contact us: Correspondence records, live chat logs, emails, and WhatsApp communications between you and the alexabet88 support team.

Automatically Collected Information

• Platform usage data: Betting history, games played, deposit and withdrawal amounts, and the time and duration of your gaming sessions at alexabet88.
• Device & technical information: IP address, web browser type and version, operating system, mobile device identifier, screen resolution, and language settings.
• Location data: Location information derived from your IP address for geographic eligibility verification and fraud prevention purposes.
• Cookie and tracking technology data: Information collected through cookies, tracking pixels, and similar technologies as described in section 5 of this document.

Alexabet88 processes your personal data for legitimate and transparent purposes. Below is a summary table outlining the purposes of processing and their legal basis:

Alexabet88 will not use your personal data for any purpose other than those stated above without prior notice and, where required, your explicit consent. If you do not wish to receive marketing communications from alexabet88, you may opt out at any time via the unsubscribe link in any marketing email or by contacting our support team.

Alexabet88 does not sell, rent, or trade your personal data to any third party for marketing or any other commercial purpose. This is our fundamental commitment to all Malaysian players who trust alexabet88.

However, there are limited circumstances in which we may need to share your data with certain parties:

• Technical service providers: Payment processing companies (Touch 'n Go, GrabPay, FPX, and others), game software providers (Evolution Gaming, Pragmatic Play, Playtech), and cloud infrastructure providers that help us operate the platform. All these providers are bound by strict confidentiality agreements and are only permitted to process data for specified purposes.
• Regulatory authorities & law enforcement: Alexabet88 may be required by law to disclose certain information to the relevant authorities — for example, in investigations involving financial crime, money laundering, or pursuant to a valid court order. Such disclosures are made only to the extent required by applicable law.
• Business transfers: In the event of a merger, acquisition, or sale of alexabet88 business assets, player personal data may be transferred to the successor entity. You will be notified in advance should this occur, and your data rights will be maintained.

Alexabet88 continuously invests in cybersecurity infrastructure to ensure your personal data is always protected to the highest standard. The key security measures we have in place are as follows:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and alexabet88's servers is encrypted using 256-bit SSL/TLS — the same standard used by leading banking and financial institutions in Malaysia and around the world.
• Data-at-rest encryption: Personal data and financial information stored in our databases are also encrypted, ensuring the data remains unreadable even in the event of unauthorised server access.
• Layered access controls: Only specifically authorised staff may access player personal data, and all access is logged and regularly audited to detect any anomalies.
• Real-time threat monitoring: Our security monitoring system operates 24/7 to detect and respond to unauthorised access attempts, DDoS attacks, and other security threats before they can affect player data.
• Regular penetration testing: Alexabet88 conducts regular penetration testing by independent security experts to identify and address any vulnerabilities before they can be exploited.
• Two-factor authentication (2FA): Players are encouraged to enable two-factor authentication on their accounts as an additional layer of security beyond their password.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe against every threat. Alexabet88 encourages players to do their part in securing their accounts — use a strong password, enable 2FA, and never share your login credentials with anyone.

Alexabet88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are fundamental to the platform's operation.
• Performance & analytics cookies: Helps us understand how players use the platform — which pages are visited most, time spent, and navigation paths. This data is collected in a form that cannot personally identify any individual and is used to improve the alexabet88 platform.
• Functional cookies: Stores your preferences such as display language, currency, and display settings to ensure a more comfortable experience each time you log in to alexabet88.
• Marketing cookies (if you have consented): Used to display more relevant content and offers based on your interests. You may opt out of this type of cookie at any time.

How to Manage Cookies

You can control and manage cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that blocking essential cookies may affect the functionality of the alexabet88 platform and your gaming experience.

As an alexabet88 player, you have certain rights regarding the personal data we hold and process. Alexabet88 respects and facilitates the exercise of these rights:

To exercise any of the rights above, please contact us by email at support@alexabet88.ws by stating your request clearly. Alexabet88 will respond to and process your request within a reasonable timeframe, not exceeding 30 calendar days.

Alexabet88 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable laws and regulatory obligations.

• Active account data: For as long as your account remains active with alexabet88, your personal data is retained and updated as required.
• After account closure: Financial transaction records and KYC information are retained for minimum 5 years after account closure as required by applicable anti-money laundering laws.
• Support communication logs: Customer support interaction records are retained for 2 years after the last interaction for reference and quality assurance purposes.
• Cookie & analytics data: Data collected through cookies and analytics tools is typically retained for between 30 days and 2 years, depending on the type of data and its intended use.

When the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be associated with you. The secure deletion methods we use ensure that data cannot be recovered once the deletion process has been completed.

Alexabet88 takes child protection very seriously. Our platform is strictly intended for individuals aged 18 years of age and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

In cases where alexabet88 discovers that personal data belonging to an individual under the age of 18 has been collected without our knowledge — for example, through registration using falsified age information — we will promptly take the following steps:

• Suspending the account in question immediately pending investigation.
• Delete all associated personal data within the shortest possible timeframe.
• Returning any valid balance to the original payment method.

Alexabet88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make material amendments, we will:

• Updating the "Last Updated" date shown at the top of this document.
• Displaying a clear notice on the alexabet88 platform homepage at least 7 days before any amendment takes effect.
• Sending email notifications to all registered members if an amendment materially affects how we process your personal data.

We encourage you to review this Privacy Policy periodically to stay informed about how alexabet88 protects your information. Continued use of the platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy.

If you have any questions or concerns, or wish to exercise your rights regarding personal data, the alexabet88 privacy team is here to help:

• Privacy Email: support@alexabet88.ws — please use the subject line "Data Privacy Enquiry" for faster processing. Responses are provided within 2 hours on business days.
• Live Chat Platform: Available 24/7 within the alexabet88 platform for general privacy enquiries. Typically replied to within 1–3 minutes.
• WhatsApp: For privacy inquiries that require sharing supporting documents or screenshots.

The alexabet88 support team operates in Malay, 24 hours a day, 7 days a week. We will endeavour to resolve all privacy-related enquiries as promptly as possible, and within no more than 30 calendar days for more complex requests.

This Privacy Policy was last updated on January 2026. The latest version is always available on this page.